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Barclays Technology

It’s happening at Barclays.

Be a part of a place where challenges are measured in billions, qubits and nanoseconds. Build your career in an environment where we’re advancing machine learning, leveraging blockchains, and harnessing FinTech.

Working in Barclays technology, you’ll reimagine possibilities: learning and innovating to solve the challenges ahead, delivering for millions of customers.

We are shaping the future of financial technology. Why not join us and make it happen here?

Job description

Role Title: Cloud Governance Director
Location: Radbroke / Glasgow
What will you be doing 
Based in EMEA, US, and APAC Group Technology Infrastructure Services (GTIS) is a global team. GTIS is accountable for delivering and supporting resilient, secure infrastructure technology and services to customers, clients and colleagues.   GTIS is structured to be truly service-oriented, strategically positioning ourselves for the ‘new world’ of cloud and virtualised based services and agile working, helping it to deliver a vision to ‘Enable platforms for the digital bank’. 

We are an equal opportunity employer and we are opposed to discrimination on any grounds. If this position requires the person to be an Approved Person under the Financial Services and Markets Act 2000 (FSMA), disclosure of spent convictions within the meaning set out in the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 will be required.  
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. 
It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. 

Overall purpose of role 
•    The role is responsible for leading the global governance of the Bank’s adoption of Cloud technologies and to be the global Cloud regulatory engagement lead (including (but not limited to) FED, PRA, FSA, SEC, FINRA, ECB, RBI etc).  
•    In fulfilling this role, the role holder is accountable for ensuring that the Bank’s first line of defence including its governance, control frameworks, policies and standards are effectively implemented, and subject to regular testing to ensure that the design remains fit for purpose and the operational effectiveness is consistent with defined and approved risk appetite. 
  
Key Accountabilities 
•    Direct and oversee the Bank’s strategic adoption of Cloud technologies ensuring transition to business as usual is managed in a consistent, controlled and auditable manner, and in full compliance with regulatory requirements  
•    Work collaboratively across the Bank to ensure the strategic workload placement onto Cloud platforms is controlled and implemented in a way to modernise the Barclays estate and provide an enduring approach to technology refresh and ever greening 
•    Maintain an effective Cloud control environment through development and management of end-to-end risk assessment and oversight supported by an identified and mapped Cloud Controls Framework, including maintenance of formalised Cloud operating principles 
•    Work collaboratively across the Bank to ensure strategic solutions for key activities are defined and implemented such as multi-region capability and enterprise data back and restore solutioning   
•    Define and measure Public Cloud specific KRIs and KCIs to ensure continuous monitoring of the risk and controls effectiveness 
•    Establish effective governance for Software as a Service (SaaS) offerings working in close collaboration with Cloud Service Providers and internal supplier management teams to ensure supply chain risks introduced by nested outsourcing are identified  
•    Global Cloud regulatory engagement lead, providing thought leadership on dealing with regulatory meetings and data requests 
•    Attend meetings with external bodies/regulators and maintain oversight of cloud specific regulatory requests 
•    Responsible for the identification of regulatory (including Global Data Privacy) and policy risks and issues pertaining to use of Cloud Service Providers, tracking and reporting until closure and effectively escalating to senior management and stakeholders as applicable 
•    Actively manage the internal engagement model for Cloud with Operational Risk, Internal Audit, Compliance, Controls Assurance and Regulatory engagement teams 

Stakeholder Management and Leadership
•    Extensive senior leadership experience at Director level  
•    Extensive experience of leading meetings with external bodies/regulators 
•    Able to influence senior stakeholders of the merits of a strategic direction, when faced with resistance. Achieving this by being persuasive, reasoned and factual 
•    Proven ability to inspire people to deliver both through direct lines of management as well as through influence within a matrix organization 
•    Proven ability to unite and lead geographically and technically disparate teams from both business and technology heritages 
•    Experience of developing and leading high-performance teams 

Decision-making and Problem Solving  
•    Ability to manage conflicting views from multiple stakeholders and make critical decisions  
•    Able to work in partnership with customers and stakeholders to find solutions to issues and escalations 

Risk and Control Objective 
•    Take ownership for managing risk and strengthening controls in relation to the work you do
•    Provide a best in class Cloud governance, risk and control function across Barclays’ use of public cloud to identify, analyse and address public cloud risk (covering multiple themes such as Cyber, Resilience, Technology, Data, Supplier, Legal (Connected Risk)) with regular reporting of these to Cloud Governance fora e.g. Technology Controls Committees (GTCF & THCF) & Cloud Executive Forum (ExFo) 
•    Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework, Barclays Controls Framework and internal Barclays Policies and Policy Standards

What we’re looking for 
•    Highly driven, dynamic, action oriented, and resilient, with a passion for excellence and delivery 
•    Good organization, planning and project management abilities 
•    Strong collaboration, networking & senior stakeholder management skills and able to negotiate and influence effectively 
•    Excellent communication and well-developed report writing skills (including strong presentational skills) 
o    Flexible approach with an ability to deal with rapidly changing strategies and approaches 
o    Experienced with risk and control environments, industry standards and regulation in relation to technology, cloud, cyber security and resilience 

Essential Skills/Basic Qualifications:
•    Proven Cloud SME - solid experience of Cloud principles, including identifying, assessing & mitigating risks associated with cloud computing  
•    Extensive knowledge of the global Cloud regulatory landscape 
•    Experience in performing technical roles on complex platforms in big businesses, across cloud environments and governance, operational risk, technology risk and control 
•    Experience of acting within a regulated environment, dealing directly with regulators and satisfying regulatory requirements associated with cloud and technology risk and control 
•    Hands on experience with modern technologies but also experienced in migrating from legacy technologies 
•    Strong knowledge of global data privacy and third-party risk management 
•    Proven ability to lead technical staff in technology, security, supplier, information and data management control strategy 
•    Experience of working across large global multi-national corporations, multi-cultural environments with different time zones 
•    Experience of leading regulatory meetings, engagements & inspections •    

Skills that will help you in your role 
•    Desirable skills/Preferred Qualifications: 
•    Educated to a minimum degree level or equivalent 
•    Relevant qualification in Cloud, Technology, or related Risk Management qualification (e.g., CCSP, CISSP, CISA, CRISC) 
•    Ability to analyse, interpret and work robustly with others to identify issues and develop proposed solution 
o    Ability to understand/clearly articulate challenges facing the business and develop an appropriate solution 
o    High level of attention to detail, excellent communication skills in English both verbally and in writing 

Who succeeds in Tech at Barclays?

For a career with us, you need to be prepared to take big steps forward, curious to face the challenges ahead, and driven to focus on the outcomes. We need people with the Barclays Mindset to make it happen here.

Qualities we look for:motivator, supporter, connector, driver, communicator, transformer, maker, observer

What you get
in return

Flexible, future-proof careers – that’s what a career in tech means at Barclays. Our employees receive a competitive package of core benefits flexible to you and your family’s needs. In exchange for the work of supporting our customers and clients, you’re rewarded with the perks for making a difference.

Competitive holiday allowance

Life assurance

Private medical care

Pension contribution

Training opportunities

Competitive pay

Income protection

Flexible working options

Voluntary benefits

Planned progression

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Our technology

Supporting our 48 million customers and clients worldwide takes a lot of forward thinking. It means harnessing technology to support the economy. It means making a difference to people’s lives. And it requires the maintenance and development of a global, technological infrastructure. At Barclays, technology helps us keep transactions moving, manages data, and protects our customers. Join a world where your work creates unique moments of impact. Make it happen here.

Locations

A world of innovation

Our work takes place in state of the art technology campuses around the globe. Want to help build a tech-first future? These are places where you can find the very best talent and learn from industry leaders, all working on the tools for tomorrow. So, whether it’s Glasgow, Prague, Chennai, Radbroke, Whippany or Pune, it’s happening here.

Click location for more details.

London

Our London hub in Canary Wharf is home to over 2,000 colleagues. It’s a hugely diverse workforce of specialist teams comprised of the world’s best financial and tech talent, a place where you can explore the many functions and opportunities of a global financial leader. Here, you’ll get more from your career by collaborating with other talented tech thought-leaders on game-changing innovations that are redefining the future of finance.

Barclays' technology in London video See available roles in London

London

Our London hub in Canary Wharf is home to over 2,000 colleagues. It’s a hugely diverse workforce of specialist teams comprised of the world’s best financial and tech talent, a place where you can explore the many functions and opportunities of a global financial leader. Here, you’ll get more from your career by collaborating with other talented tech thought-leaders on game-changing innovations that are redefining the future of finance.

Barclays' technology in London video See available roles in London

Radbroke & Liverpool

In the North West we have roles open for Customer Service roles in our Radbroke and Liverpool offices. Radbroke is home to over 5,000 people in one of the UK’s largest tech workspaces: a 64-acre, university-style campus of world-class facilities. Our Barclays Wavertree Liverpool office is another strategic site, which is a vitally important home to all Barclays and Barclaycard services. Both offer great opportunities as both campuses offer a culture that encourages people to stay and progress their careers, and places of work that continually attracts the best new talent.

See available roles in Radbroke & Liverpool

Newcastle & Sunderland

In the North East, we have opportunities in two of our key locations: Sunderland and Newcastle. Located in the Newcastle Quayside is our Newcastle office, where our diverse workforces offers an extensive range of services from PLCs to Risk; from personal banking to customer service. Our Sunderland Contact Centre is based at Doxford International. This is home to a diverse variety of business functions including Moment Banking, Fraud Experts, Business Banking and Mortgages to name just a few.

See available roles in Newcastle & Sunderland

Manchester

Our central Manchester offices are right at the heart of the action in Spinningfields and Piccadilly place – these are hubs for all of our operations in the region, places where colleagues from across the Manchester area come together in an atmosphere of community and collaboration.

See available roles in Manchester

Glasgow

At our new state-of-the-art facility, you’ll work with, and learn from, likeminded colleagues across a range of disciplines, all of them passionate about redefining the future of finance.

See available roles in Glasgow

Northwich

Here, you’ll find our teams have built a strong reputation for exceptionally high standards of customer service, as they provide a seamless experience to help our business and corporate clients grow and prosper.

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Jersey

In Jersey you’ll discover a world of opportunity and connection and build relationships across the globe. You can support clients with everything from high-flying investments to household budgets and lost debit cards; all from the place you call home.

See available roles in Jersey

Hamilton

Barclays Hamilton is located at the centre of the Cincinnati-Dayton-Oxford triangle. Colleagues support the US Consumer Bank in a variety of Customer Service telephony and non-voice functions including: Customer Care, Fraud and Barclays Financial Assistance. Non-telephony functions such as Colleague Experience and Ops Rigor also have a presence in Hamilton.

See available roles in Hamilton

Delaware

In Wilmington, you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced place to work, which has more than 10m customers in the United States.

See available roles in Delaware

Wilmington

Wilmington, the largest city in Delaware just south of Philadelphia, is the home of Barclays US Consumer Bank and customer service teams that support Barclays Financial Assistance, Fraud and Collections. With about 1,500 employees in Wilmington and more than 3,000 nationwide, our US Consumer Bank is a leading co-branded credit card issuer and financial services partner that creates highly customized programs to drive customer loyalty and engagement for some of the most successful travel, entertainment, retail and affinity institutions in the US.

See available roles in Wilmington

Henderson

Barclays Henderson is the largest Operations centre for our US Consumer Bank (USCB), located just miles from Las Vegas, NV. Colleagues at the state-of-the-art, 100,000-square-foot campus support the USCB in a variety of Customer Service telephony and non-voice functions including: Customer Care, Credit, Fraud and Barclays Financial Assistance. We also house many support teams including: Data & Analytics, Technology, Anti-Money Laundering, Customer Experience and other key functions.

See available roles in Henderson

Radbroke, Knutsford & Manchester

The North West is very important to us. We have multiple offices in Manchester and our campus in Radbroke – our state-of-the-art technology hub – is one of the UK’s largest centres for information security. Here, over 5,000 people conceive of, design and develop the innovative technological solutions that protect our customers and lead the world in digital banking.

Learn more about Barclays North West See available roles in the North West

Scotland

Barclays is a true Scottish success story, a global strategic hub bringing together the best of Barclays’ talent, functions and technology in a supportive and caring community. Our operations range from Wealth to Risk; from personal banking to customer service; from Fraud to technical innovations. Significant growth and the investment we are receiving reflects our importance in the Barclays world.

Learn more about Barclays Scotland See available roles in Scotland

Northampton

Barclays Northampton Campus is the vitally important home to Barclaycard and all Barclays card and payment services. It’s also a strategic centre of excellence for Barclays globally. Our culture of innovation has led to many ‘firsts’ including Barclaycard; the first chip and pin in 2003; contactless payments in 2007; the first mobile payment device in 2011; and we’re making huge advancements in machine learning and AI right now.

Learn more about Barclays Northampton See available roles in Northampton

Whippany, New Jersey

Barclays Whippany is our first purpose-built Campus in the US: a technology-led, state-of-the-art workplace of the future, home to the Tech, Cyber Security and Payments command centres that are key to our US and global strategy. We are developing automation, machine learning, AI and cloud computing technology in a wireless and flexible environment designed to be a place where the best people can do great work.

Learn more about Barclays Whippany See available roles in Whippany

New York, New York

Times Square, New York is home to Barclays’ US headquarters, and the Americas hub for our Corporate and Investment Bank (CIB). Here, over 4,500 colleagues come together in front office and infrastructure roles to support our CIB clients. It’s a community of dedicated professionals creating opportunities and solving challenges for some of the world’s top companies, from start-ups to industry leaders, and our trading floors buzz with the energy of one of the world's largest investment banks.

See available roles in New York

Wilmington, Delaware

Wilmington is where you’ll find Barclays US Consumer Bank, an exciting, diverse and fast-paced home to over 1,500 technically excellent colleagues. We have a real desire and enthusiasm to connect with our Barclays colleagues across the USA to develop the disruptive technologies that will continue to make the bank stand out in the banking and payments market.

See available roles in Wilmington

Pune

Barclays Pune is a huge campus, the largest single location outside of Barclays’ global headquarters in London. It’s a state-of-the-art technology hub, and home to nearly half of our Indian workforce. Home to 9,000 colleagues across Operations, Technology and Functions, our aim is to build game-changing technology that supports businesses and functions across the globe, offering the highest quality service to our clients and customers.

See available roles in Pune

Chennai

Chennai is one of our key strategic locations. It is home to over 5,000 talented and passionate Barclays colleagues across Finance and HR functions through to Operations and Technology, ensuring the bank’s technology and infrastructure runs smoothly. Our office is well-equipped with state-of-the-art technology and is designed to provide a vibrant, collaborative and unique working environment for our colleagues.

Learn more about Barclays India See available roles in India

Mumbai

Mumbai is home to our Global Market Operations, Research teams, and group Functions. his innovative atmosphere translates into our work in Mumbai, where our colleagues push boundaries to solve challenges and create opportunities for development and innovation.

Learn more about Barclays Mumbai See available roles in Mumbai

Singapore

Our Singapore office is in the heart of the city’s central business district. Home to over 900 colleagues, it focuses on Barclays’ business operations and includes a state-of-the-art trading floor. As an integral part of Barclays’ global operations, there is immense scope in our work; we are all united by our passion for excellence and our drive to innovate.

See available roles in Singapore

Prague

Barclays Prague is home to some of the most talented tech developers in the world. It’s a place where great minds come together and make remarkable innovations, and where developers re-write the past, protect the present and anticipate the future. Our tech team is admired and respected by colleagues in Barclays tech across the globe.

Learn more about Barclays Prague See available roles in Prague
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The Barclays Way

This is the spirit of Barclays. It’s why we exist, what we believe and how we behave. But most importantly, it’s how we make decisions, take action and get things done.

Learn more

Purpose

Working together for a better financial future.

Values

We believe great talent RISES. It acts with Respect, Integrity, Service, Excellence and Stewardship.

Mindset

We discover our full potential through our desire to Empower, Challenge and Drive each other.

We're committed to providing a supportive and simplified experience for our candidates throughout the application and assessment process. Here, you will find information about what to expect and some guidance around your assessment and interview.

While the application process depends on the role, there are some constant steps, which are;

Step 1 - Your application
Step 2 - Your assessment
Step 3 - Your interview
Step 4 - Next steps

We aim to create an inclusive work environment where everyone can reach their full potential. If you require any adjustments to our recruitment process, please click here to learn more.

Find out more information here.

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business.

Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs.

Whether you have family commitments or you’re a Carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager.

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