Quality Assurance Analyst

Quality Assurance Analyst
Glasgow

As a Barclays Quality Assurance Analyst, you will be primarily responsible for conducting random sample testing utilizing a risk based approach and structured testing framework in several areas within Barclays, including but not limited to: completed KYC cases, account servicing, client management services, Enhanced Due Diligence, and the US Patriot Act.  You must be detail-oriented with the ability to multi-task, prioritize work assignments, communicate effectively with internal staff and clients, and complete assignments accurately.

Barclays is one of the world's largest and most respected financial institutions, established in 1690, with a legacy of success, quality, and innovation. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

What will you be doing?

•    Performing post-production sample testing for several areas including, but not limited to: account servicing, customer management services, KYC refresh and onboarding
•    Documenting all testing to a standard that allows reperformance of the work by an independent third party
•    Serving as a functioning business analyst in collecting, analysing, and providing project business requirements
•    Participating in various workshops, training sessions, and meetings 
•    Being responsible for evaluating policies have been adhered to and that sound AML judgment has been applied by BAU Analysts
•    Learning and building knowledge proactively of Barclays ERMF and policies, and Financial Crime Key Risk Framework
•    Supporting the embedding of all relevant policies and regulatory requirements; facilitating and sharing knowledge and best practices

What we’re looking for:

•    Proven experience in KYC roles
•    Excellent knowledge and understanding of the legislation that affects Barclays and our clients
•    Passion to succeed


Skills that will help you in the role:

•    Analytical and problem solving skills 
•    Ability to multi-task and prioritize 
•    Sound communication skills, both written and oral  
•    Prior experience in an audit/risk function or equivalent

Where will you be working?

Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.

 #LI-Hybrid