Transfer Agency Oversight – Alternative Client Service Associate

Transfer Agency Oversight – Alternative Client Service Associate

BlackRock

Team Overview
The Alternatives Client Services team support all of BlackRock’s privately placed alternatives products, including hedge funds, fund of hedge funds, private credit, private equity, special opportunity and real asset funds. Responsibilities for this position will involve a heavy concentration in day-to-day communications, reporting and data entry focusing on BlackRock’s alternative product platform. This position involves interaction with departments and business lines across the firm and offers an opportunity to join a fast paced and growing business within BlackRock. The successful candidate will be pro-active and flexible, will demonstrate initiative with an aim to succeed both as an individual and as a team.

 

Daily tasks may include:

Liaise with clients from a shareholder servicing perspective, field client inquiries, research requests, and coordinate appropriate responses.
Assist in fulfilling requests for offering documents as needed. Liaise with Institutional and Retail Sales and Product Specialists to customise client offering packages based on investor attributes, regulatory and business requirements.
Coordinate and track document updates with BlackRock Legal and outside counsel. Ensure team is working with approved materials and that distribution process is functioning properly.
Handle and maintain electronic and hard copy filing systems of legal/contract documents
Coordinate account level reporting and distributions to clients (i.e. monthly, quarterly, and annually).
Coordinate cash flow management with clients and portfolio managers (e.g. contributions, redemptions, capital calls/distributions and product updates with clients). Track and handle client cash flow activity within proprietary trading system.
Client on-boarding, account set up, and data management. Assist with building client accounts within client tracking and share registry system. Create client profiles and investor attribute universe.
Ensure integrity of communications tools through data entry and maintenance. Deploy exception reporting within client data universe and perform regular analysis to ensure integrity/preservation.
Transfer Agent/Administrator oversight and quality control. Work with our 3rd parties to create transparency between BlackRock and vendors and ensure a positive client experience.

Experience

3-5 years’ experience in a dynamic, deadline orientated, operational/ client service role
High attention to detail, ability to focus and take ownership of tasks until completion
The successful applicant will be self-motivated, proactive and able to change directions quickly
Software skills shall include a strong background in Word and Excel and an aptitude for working within proprietary databases.
Ability to communicate clearly and concisely, both orally and in writing, at all levels
Ability to manage his/ her own workload, multi-task, balance multiple and conflicting priorities and meet deadlines in a fast-paced and changing environment
Able to grasp complex concepts and details quickly
Ability to work independently and as part of a team
Ability to identify problems and issues, work actively with others to resolve them and raise issues appropriately
Prepared to take initiative, work flexibly to help the team achieve its goals, and respond positively to change.
Takes responsibility for the completion of own work in accordance with agreed processes and to the highest standards of quality and timeliness
Demonstrates team spirit, is prepared to assist colleagues and perform tasks that do not usually fall within his/her responsibilities.
Ensures accurate record keeping of work and shows excellent organisational skills
Has a good understanding of the Finance industry and with a willingness to learn.
Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

 

 

 

About BlackRock

 

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

 

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

 

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

To apply for this job please visit blackrock.wd1.myworkdayjobs.com.

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