Operations Engineer (Edinburgh or UK remote)

Operations Engineer (Edinburgh or UK remote)

  • Full Time
  • UK wide

Website freeagentapp FreeAgent

FreeAgent 🚀

FreeAgent is:

  • one of the UK’s most popular small business finance apps with over 100,000 customers. We help small businesses sort out the mess and the stress of managing their business finances
  • loved and adored by customers. We have an NPS of 70 (which is considered “exceptional”)
  • rated 4.7 ⭐ on Trustpilot. See what customers say

Make a difference 💫

We’re on a mission to make small businesses happier and more successful by putting them in control of their finances. Our accounting app is already used and loved by thousands of accountants and small businesses and this role is an exciting opportunity to [contribute to/build/promote] a product that makes a real difference to its users and the businesses they run.

We’re seeing a revolution in the FinTech industry, and government initiatives such as Making Tax Digital and Open Banking are opening up new features and products for customers.The technology in this space is changing rapidly and at FreeAgent we’re working on the cutting edge. We’re focused on providing the best possible user experience for our growing customer base.

The Role 👷
Are you a cloud computing, infrastructure-as-code, and automation enthusiast? Do you want to work with a massively increasing portfolio of cloud technologies, and knowledgeable engineers as part of a growing organisation? Can you help us grow with best-of-breed tools and AWS services, and join us in embracing state-of-the-art cloud best practices?

We need engineers with passion and knowledge of AWS and a modern approach to infrastructure automation. We want people familiar with cloud-native approaches, a constant desire to keep learning, and real hands-on experience delivering and operating workloads in production.

We recently completed a large migration from running in multiple co-lo facilities on physical servers to AWS and we’re looking for someone to help us as we tackle new problems arising from growth and the pursuit of operational excellence:

Collaborating with our engineering teams, helping to build secure, high-performing, resilient and efficient solutions
Conduct peer reviews of infrastructure, configuration changes and proposed solutions
Continually expand your knowledge of both our business and technology domain. We have the resources and we give you the time to learn!
Develop and apply your mentoring and leadership skills
Some of the Technologies we use: AWS (many services), Terraform, Terragrunt, Atlantis, Packer, Ruby, Rails, Jenkins, GitHub Actions, Docker, Linux, CloudAMQP…

Apps we use: GitHub, Trello, G Suite, Notion, Humio, Harness…

See our StackShare for a few more examples

You 🙌

We ideally look out for the below, though you do not have to meet all of these, FreeAgent is a great place to gain experience:

Experience building and supporting production services, ideally using AWS
Infrastructure as Code experience. We don’t configure by hand, instead we use Terraform, Terragrunt and Atlantis to make our infrastructure repeatable, versionable, auditable and automate change. We provide reusable tested components that wider engineering teams can re-use
Production problem solving and performance optimisation in a cloud environment – things break or slow down and it’s good to find out why. We accept that nothing can be perfect and value the time spent digging deep to really try and understand issues
Knowledge of cloud design patterns and architectures. We help teams design their solutions and constantly look for improvements.
Communications skills – we’re all constantly learning and like to encourage the sharing of knowledge across our engineering team helping others take on new responsibilities so we can all move faster
Security awareness – you understand the importance of security best practices and know how to assess risks and implement mitigations

Benefits 🎁
Annual salary £34,000 – £50,000 per annum depending on experience, plus we provide a comprehensive package of employee benefits, which have been carefully selected to protect you, to promote healthy lifestyles, and to give you peace of mind. You can read more about these on our website.

This role can be remote within the UK and if you are Edinburgh based there may be an opportunity to adopt hybrid working for this role and work under an agreed pattern from both the office and at home. Many of our engineers already work fully remotely, distributed around the UK.

Creating the best place to work 👩🏽‍💻

We want people to be productive, to have career opportunities, to be focused on meaningful work and to have an excellent work/life balance. We value a diverse team, and we believe the variety of experiences and backgrounds in our team make us stronger. We believe in a learning culture and encourage self-development and hold our legendary ‘Hack Days’ twice a year. Engineers write about what they do, and what they learn, on our popular engineering blog.

Over the last year we have adapted well to working remotely as we have been able to rely on our long established remote friendly practices. Looking to the future, we are excited to understand our ‘new normal’ and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team.

Our amazing office in central Edinburgh will remain as our hub and our working environment is light and bright, with inspiring spaces and quiet places. Find out more about life at HQ here!

While we’re remote we’re finding alternative ways to stay connected and enjoy activities together, from our virtual art club to exercise challenges and cake decorating competitions. See how we’ve been getting on!

Applying for the role

Our application process is simple: just upload your CV and answer a few questions about why you are interested in this opportunity. Our selection process includes a phone call with a member of our Talent Team, a couple of interviews with the team and a technical exercise. We work hard to make the process as straightforward, transparent and enjoyable as possible.

We really care about building an inclusive and diverse team and we welcome applications from people with varied backgrounds and perspectives. We want to make sure that the people who build FreeAgent reflect our diverse customer base and bring with them a range of ideas and experiences. What unites us is an openness to suggestions and a drive to solve problems in the best way possible.

Don’t forget to tell us about why you think FreeAgent is the right place for you to make a difference!

To apply for this job please visit apply.workable.com.

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