Business Process Analyst

Business Process Analyst

Website policescotland Police Scotland


As part of the drive to transform Corporate Support Services, a Continuous Improvement people programme will be delivered across the Division to drive efficient and effective ways of working therefore, there will be a requirement for additional Business Process Analyst capacity and capability within Police Scotland’s Change Function.

The purpose of this role is to improve the outcomes of organisational and operational processes to improve efficiencies, reduce cost and increase internal/external customer satisfaction.

You will be responsible Creating and facilitating process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering; integrating new systems and processes with existing ones; and working with stakeholders to ensure systems provided meet long term strategic requirements.

You will be responsible for assessing and self-managing risk within all aspects of the role whilst applying best practice approaches to continuous improvement within Police Scotland.


Our preferred candidate will be educated to degree level or equivalent in a relevant area with demonstrable experience in a similar environment in addition to a recognised certification in process improvement methods e.g. Lean, Six Sigma. Experience of working on agile and lean projects in a fast paced, complex environment coupled with strong communication and planning skills are key to success in this role.

This full time post is temporary until 31st March 2023 and will require Standard Recruitment Vetting. You will work 35 hours per week, Monday-Friday, 9am-5pm

The location is flexible (Tulliallan or Dalmarnock)


The following competencies at level 2 will be used for the selection process:

We are emotionally aware

We take ownership

We are collaborative

We deliver, support and inspire

We analyse critically

We are innovative and open minded



– Competitive salary and guaranteed allowances

– Annual salary increments

– Local Government Pension Scheme

– 28 days annual leave and 6 public holidays on appointment

– Wide range of family friendly policies

– Employee Assistance Programme

– Access to range of staff associations

– Scottish Police Recreation Association

– Scottish Police Credit Union

– Cycle to Work Scheme



The Scottish Police Authority / Police Scotland is committed to positive action in the recruitment and selection of people with disabilities. We guarantee an interview to any applicant who has a disability, as defined under the Equality Act 2010, and who meets the essential criteria for the post. Please regard this as an opportunity to let us help you. Tell us of any aspects which could present difficulties and any suggestions for overcoming these.



Applicants must be a British citizen, a member of the EU or other states in the EEA, a Commonwealth citizen or a foreign national free of restrictions. You should also have been resident in the UK for a minimum of three years immediately prior to application.



Please visit the Police Scotland Career Site for Job Reference Number – 548

To apply for this job please visit

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