Senior User Experience Designer

Senior User Experience Designer

Senior User Experience Designer
Department: Marketing and Customer Strategy
Location: Edinburgh
Published: 12/11/2021
Apply by: 10/12/2021

Help us shape the future of banking and insurance for Tesco Customers

At Tesco Bank, we recognise the positive impact that design can have for our customers and are increasingly using it to solve a range of business challenges.

Our propositions and services reach deep into our customers’ lives, their homes and families and to make meaningful change, we believe that you must be inspired by a deep understanding of the people you serve; putting them at the centre of the design process and shaping the intent for change around their needs.

We’re a thriving Design Practice, made up of designers from diverse backgrounds and experiences all driven by a passion for the impact Design can have. In a short space of time, our Design Practice has created real business impact and is being recognised by industry peers across the world. We want to continue building on this and have an exciting opportunity for a  Senior UX Designer.

You will:

  • Take responsibility as part of a project or product team for the success and delivery of experiences, providing design skills, knowledge and expertise to facilitate effective design processes.
  • Use customer research and a detailed understanding of desirable business outcomes to define experience strategies and craft experiences that create meaningful customer outcomes.
  • Work across the project lifecycle and design process, starting with research to shape intent, right up to the delivery of detailed and accessible user interface designs.
  • Manage and collaborate with a wide range of stakeholders from across the business.
  • Be an active member of the Design Practice, helping others to grow and nurture a supportive, inclusive culture.

Your key skills and experience:

  • Experience conducting design research, from creating research plans to running moderated interviews, analysis and synthesis.
  • Creating experience strategies based on customer and business needs. Solid background working hands-on to design experiences and interfaces for the web and mobile, with a deep understanding of the constraints and opportunities of different platforms.
  • Solid background working hands-on to design experiences and interfaces for the web and mobile, with a deep understanding of the constraints and opportunities of different platforms.
  • Contributing to a design system, drawing on appropriate design standards with knowledge of accessibility and inclusive design.
  • Communicating, influencing and negotiating with a range of stakeholders to create support and excitement for design proposals; whilst using judgement to make pragmatic compromises that don’t compromise customer outcomes.
  • Practical experience planning, managing and delivering design projects end-to-end.

Help us to expand the diverse experience in the team by also bringing special expertise in at least one of these areas:

  • Knowledge of the interface design guidelines and native patterns for both iOS and Android platforms and practical experience applying them to solve problems
  • Planning and running effective and rigorous research, analysis and synthesis to directly inform experience strategies and evaluate designs
  • Creating and maintaining effective design systems
  • Prototyping using various tools, techniques or code
  • Behavioural psychology
  • UX copywriting

You’ll get back from us:

  • All the support you need to be at your best and develop
  • Challenging projects that you’ll be proud of for the rest of your career
  • Flexibility about where you work with the majority of your time working from home and the option to use Design Studios in Edinburgh and Glasgow if you want to.
    Interested? We’re ready and excited to meet you.

We are proud to have an inclusive culture at Tesco Bank where everyone truly feels able to be themselves. At Tesco Bank, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to help our shoppers manage their money a little better every day. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.

We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, and we’ll explore what’s possible.

Wherever your talent lies, you’ll find challenge and reward in equal measure. We’re here to go the extra mile for our customers – and we’ll do the same for you. It’s simple. As long as you have the ambition, we’ll provide the opportunity for success.

To apply for this job please visit careers.tescobank.com.

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